What Information We Hold and Why
When you open an account with us, we collect the details you provide — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction references tied to those wallets so we can verify deposits and
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process withdrawals accurately. Device and session data — your browser type, IP address, and login timestamps — are logged automatically each time you access the platform. We use this to keep your account secure and to detect unusual activity. We do not store your bKash PIN,
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Nagad PIN, or Rocket credentials; those stay entirely within your own wallet app. Cookie data helps us remember your session preferences and keeps you logged in across pages. We retain your account data for as long as your account is active and for a period after
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closure as required by applicable rules. You can request a copy of the data we hold or ask us to delete it by contacting our support team directly. Eligibility to use our platform and the scope of data processing that applies to you depends on your
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local law and the regions where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.